meet Joanne.
SEG Lv3 accredited and fully insured dog groomer based in Herne Bay. Calm, one-to-one studio grooming — for happy dogs, anxious dogs, seniors, and first-timers. Local collection & drop-off available for £5.
SEG Lv3 accredited
In the studio — one dog, one appointment.
Joanne Taylor
Owner & groomer, The Floof Spa
I'm Joanne — a qualified, fully insured dog groomer working one-to-one from my small studio in Herne Bay. Dogs come to me from across East Kent, and local collection & drop-off is available for £5 on nearby postcodes.
I trained to SEG Level 3 because I wanted to learn the welfare side properly: handling, anatomy, skin, coat types, when to stop. Every appointment is just one dog and me — no crates, no queues, no pressure.
Book by sending a quick WhatsApp message with your dog's breed, size, and preferred times. I reply personally, confirm the quote before the appointment, and never spring extras on you at pickup.
- One dog at a time — your dog has my full attention from arrival to pick-up.
- Ask about staying for a first visit — agreed case by case.
- I'll confirm the final price before the appointment, not at pickup.
- I'll stop, slow down, or shorten the groom if your dog needs it.
- You'll hear from me personally — every booking, every message.
- Fully insured with Protectivity (£1m public liability) — .
How I work
Three things you can count on
One dog at a time
No crates, no queues, no overlap. Your dog has the spa to themselves from arrival to pick-up.
Clear prices
Guide prices are on the homepage. The quote is confirmed before the appointment — never at pickup.
Calm handling
SEG Lv3 trained handling, warm water, gentle dryers. We pause or shorten whenever that's the kinder call.
Training & experience
A short history
First clippers
Started volunteering at a local rescue, grooming dogs other salons wouldn't take.
SEG Lv3 accredited
Completed the City & Guilds SEG Level 3 Dog Grooming qualification — the industry standard in handling, anatomy, and welfare.
Fully insured
Covered by Protectivity Pet Business Insurance — £1m public liability for every dog through the door.
The Floof Spa
Opened the studio in Herne Bay — one dog, one appointment, booked directly with me.
What every booking includes
Here's what I'll always do
- Confirm your booking personally by WhatsApp or phone.
- Groom one dog at a time — no overlap, no rush.
- Use low-stress handling, warm water, and gentle dryers.
- Tell you honestly what your dog can handle today.
- Confirm the final price before the appointment, not after.
- Stop or shorten the visit if it's the kinder call.
Ready to book your dog's groom?
Send me a quick message with your dog's breed, size, and preferred times. Every appointment is personally confirmed by me so I understand your dog, coat condition and grooming needs before booking.